bk35 Privacy Policy

01Introduction

bk35 is committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy outlines how we collect, process, store, and protect personal information that you provide to us when you register an account, use our services, or interact with our website at bk35.pro.

By accessing and using bk35's services, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us to close your account.

02Information We Collect

To deliver a safe, fair, and fully functional gaming and betting experience, bk35 collects several categories of personal information from its users. We collect only what is strictly necessary for the purposes described in this policy.

• Registration Data: Full name, date of birth, email address, phone number, and residential address provided when you create your bk35 account.
• Identity Verification (KYC): National ID card, passport, or other government-issued identification documents required for account verification and responsible gaming compliance.
• Financial Data: Payment method details including bKash, Nagad, Rocket, Upay account numbers, transaction IDs, and deposit or withdrawal history needed to process your transactions securely.
• Technical Data: IP address, device type, browser type, operating system, session duration, pages visited, and referral source collected automatically when you use our website.
• Gameplay Data: Betting history, game results, bonus usage, wagering activity, and account transaction logs maintained for fairness, dispute resolution, and regulatory compliance.

03How We Use Your Information

bk35 uses collected information solely for the following legitimate purposes related to operating a responsible online gaming platform:

• To create, manage, and maintain your player account and verify your identity in line with our KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods safely and accurately.
• To provide personalised game recommendations, promotions, and bonus offers relevant to your gameplay history and preferences.
• To detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on our platform.
• To send you service-related communications, account security alerts, and relevant promotional messages (where you have opted in to marketing).

04Sharing of Your Information

bk35 does not sell, rent, or otherwise disclose your personal data to any third party for their own commercial use. We may share information only in the following strictly limited circumstances:

All third parties who receive data from bk35 are contractually obligated to handle it with the same level of care and confidentiality as we do, and are permitted to use it only for the specific purpose for which it was shared.

• Payment service providers (e.g., bKash, Nagad, Rocket, Upay) to process your financial transactions securely.
• Identity verification and KYC service providers who assist us in confirming the authenticity of player accounts and meeting our compliance obligations.
• Where required by applicable law, regulation, or legal process, including disclosure to competent authorities in connection with fraud investigations or anti-money laundering requirements.

05Data Security

bk35 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL encryption on all data transmissions, secure firewalls, encrypted password storage, two-factor authentication availability, and regular independent security audits of our platform infrastructure.

While bk35 takes all reasonable precautions to keep your data secure, no internet-based service can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

06Your Rights as a User

bk35 respects your rights over your own personal data. As a registered player on our platform, you have the following rights, which you can exercise by contacting our support team at any time:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right of Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right of Erasure: Subject to our legal and regulatory obligations, you may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time by updating your communication preferences in your account settings.

07Cookies and Tracking Technologies

bk35 uses cookies and similar tracking technologies to enhance your browsing experience, understand how users interact with our site, and deliver relevant content. Cookies are small data files stored on your device by your browser when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the bk35 platform. We do not use cookies to store sensitive personal or financial information.

08Data Retention

bk35 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable laws and regulations. The following general retention principles apply:

• Active account data is retained for the duration of your account's existence on our platform.
• Transaction and financial records are retained for a minimum period required for audit, tax, and anti-money laundering compliance purposes.
• Following account closure, your data will be anonymised or deleted within a reasonable period, except where retention is required by law.
• Logs and session data used for security monitoring may be retained for a shorter period and are regularly purged.

Upon expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous so that it can no longer be associated with any identifiable individual.

09Children and Minors

bk35 is strictly an adult-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, solicit, or store personal data from any person under the age of 21. If you are under 21, you are not permitted to use bk35's services or to register an account on our platform.

If bk35 discovers that personal data has been collected from a user under the age of 21, we will immediately suspend that account and delete all associated data. Parents or guardians who believe that a minor may have registered on our platform are encouraged to contact our support team immediately.

10Changes to This Privacy Policy

bk35 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered users via email or a prominent notice on our website at least 7 days before the changes take effect.

Your continued use of bk35's services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bk35 handles your personal data, please contact our dedicated privacy support team. We are committed to responding to all privacy-related enquiries within a reasonable timeframe and will work with you to address any concerns you may have.

You may reach our privacy support team by emailing [email protected]. Please include your registered account username and a clear description of your request so we can assist you as efficiently as possible.

12Governing Language

This Privacy Policy is drafted in English. In the event of any discrepancy between the English version and any translation of this document, the English version shall prevail and be considered the authoritative text for all legal and interpretive purposes.

If you are accessing bk35's services from Bangladesh, please note that by using our platform you agree that this Privacy Policy and any dispute arising from it shall be interpreted in accordance with the applicable standards for online gaming platforms operating in Bangladesh.